File a Complaint

You can file a complaint by filling out our online \[Complaint Form] on the website, calling our support line, or sending us an email at:
📧 [complaints@namishmultiservices.com](mailto:complaints@namishmultiservices.com)

You can file a complaint for:

* Installation delays
* System not working
* Billing or payment issues
* Poor service or behavior
* Warranty or maintenance concerns
* Any unsatisfactory experience

Please provide your name, contact number, service address, a brief description of the issue, and any supporting photos or documents if available.

We aim to respond to all complaints within *24 to 48 business hours*. Urgent issues are prioritized.

Yes, you will receive updates via email or phone as your complaint is reviewed and resolved.

Your complaint will be handled by our *Customer Experience Team*, and if needed, escalated to our technical or management team for resolution.

If you’re not satisfied with the resolution, you can request an escalation. A senior team member will review your case and provide further assistance.

Yes, once your complaint is submitted, you will receive a unique *Complaint ID* to track the progress through email or phone.

Yes. All complaints are handled with complete confidentiality and professionalism.

Absolutely! We value your feedback to improve our service. You’ll receive a short feedback form once your complaint is closed.